Pharmacy Professionals Invited to Share Insights for Shaping the Future of Pharmacy Care
XiFin Pharmacy Solutions has launched its 2025 Pharmacy Transformation Study, inviting pharmacy professionals across the nation to contribute their insights into the critical factors driving the future of pharmacy care. This survey builds on the insights gained from the 2024 Pharmacy Transformation Study and aims to explore the evolving roles of pharmacists, particularly in underserved communities, as healthcare continues to transform.
The study, which is being conducted during American Pharmacists Month, seeks to understand how pharmacists are helping bridge gaps in primary care, contributing to preventative health, and expanding their services. Recent findings indicate pharmacists are increasingly relied upon to deliver essential clinical services, such as immunizations. For example, by using innovative alerting technology, participating pharmacies boosted pneumococcal immunizations by 28%—a notable increase compared to the 49.4% vaccination rate for flu among US adults during the 2021-2022 influenza season.
David Pope, Chief Pharmacy Officer at XiFin Pharmacy Solutions, expressed his excitement about the survey:
“Pharmacists are at the heart of healthcare transformation,” said Pope. “As trusted healthcare providers, they are increasingly relied upon to deliver clinical services, help manage chronic conditions, and contribute to preventive care. We are incredibly proud to support these healthcare champions by providing them with the solutions they need to continue delivering exceptional care. Their expertise, compassion, and commitment inspire us, and we look forward to continuing this journey alongside them.”
Key Areas of Focus for the 2025 Study
The 2025 Pharmacy Transformation Study will explore several areas crucial to enhancing patient care and expanding the role of pharmacists, such as:
- Transition to Value-Based Care
As the healthcare system shifts from fee-for-service to value-based care, pharmacists will play a pivotal role in delivering holistic care. The study will explore how pharmacies can contribute to improved access and health equity, particularly in underserved areas. - Chronic Care Management
The survey will investigate the potential for expanding pharmacist-led chronic care management, focusing on complex conditions that require ongoing therapy and monitoring. This expansion could significantly enhance patient outcomes while improving pharmacists’ roles in managing long-term care. - Revenue Opportunities and Specialty Medications
One major focus of the study is to explore how pharmacies can close revenue gaps associated with clinical services and specialty medications. The ability to deliver these services could help pharmacies improve their financial sustainability while offering patients more comprehensive care. - Pharmacies as Health and Wellness Hubs
Pharmacists are increasingly seen as essential providers of preventative care and wellness services. The study will examine how pharmacies can expand their offerings, including immunizations, screenings, and health education, making them integral to community healthcare. - Payor Dynamics and Pharmacy Claim Processing
Another key focus will be understanding payor dynamics, including existing and emerging payor contracts and billing pathways. Insights from the study will help pharmacies navigate evolving reimbursement models, ensuring financial stability while expanding services.
Innovative Solutions Supporting Pharmacists
XiFin continues to support pharmacists with its innovative technology solutions. Recently, XiFin hosted the “Forging the Future of Pharmacy” webinar, which brought together industry experts from organizations like Kroger Health, Blue Cross of North Carolina, and the American Pharmacists Association. The panel discussed collaborative strategies for enhancing pharmacy care and positioning pharmacies as the true “front door” of healthcare.
David Pope emphasized the importance of pharmacists in the healthcare system, adding:
“XiFin Pharmacy Solutions celebrates American Pharmacists Month by acknowledging the invaluable contributions of pharmacists and their ongoing commitment to patient care and health outcomes – this month and every day. By leveraging advanced data analytics and clinical integration, XiFin Pharmacy Solutions empowers pharmacists to enhance patient care, streamline workflows, and improve financial performance.”
XiFin’s Pharmacy Payor Rate Transparency Monitor is one example of the cutting-edge tools available to pharmacies. The Monitor provides essential billing code-level insights, enabling pharmacies to engage with payors more effectively. This ensures that pharmacies are better equipped to negotiate reimbursement rates and improve access to care for patients across the country.
David Prior
David Prior is the editor of Today News, responsible for the overall editorial strategy. He is an NCTJ-qualified journalist with over 20 years’ experience, and is also editor of the award-winning hyperlocal news title Altrincham Today. His LinkedIn profile is here.
