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The UK Gambling Commission’s New Bonus Rules

David Prior by David Prior
April 21, 2025
Reading Time: 4 mins read
The UK Gambling Commission’s New Bonus Rules
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The UK Gambling Commission has announced a really significant overhaul of online casino bonus advertising, with new regulations scheduled to be introduced in December 2025. This article will explore the move, which has been the result of wide-ranging consultation and is part of a broader push to update gambling laws, has already caused waves within the UK gambling industry.

No More Mixed-Product Bonus Offers

The most notable change is the prohibition of so-called “mixed-product” bonuses, which ask that you take part in several gambling products—like putting down a sports bet and then playing slots—before you can unlock or withdraw a bonus.

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The Commission determined that these types of promotions were confusing to consumers and that operators tended to tie up various product categories, forcing gamblers to bet on unpreferred or unfamiliar verticals. This strategy, the regulator says, heightens the danger of harm and diminishes transparency.

From now on, gambling operators will no longer be permitted to feature such promotions unless such promotions satisfy very detailed criteria that exclude cross-selling.

Max Wagering Requirement of 10x

Another update component is the strict limitation of wagering requirements that can be set with bonus funds or winnings. Previously, the players had to risk the bonus 30, 40 or sometimes 50 times before winnings could be cashed out. It prompted many to pursue losses and risk more than what they wanted to spend.

From mid-December, the stake limitation for bonus wagering will be reduced to 10x the actual bonus value. The £10 bonus can earn the privilege of cashing out after playing through only £100.

These changes are likely to pressure less transparent sites while benefiting established, reputable casino sites that already have fairer terms. Many in the industry view this as a way to restore confidence in the industry at a time of heightened scrutiny.

Simpler, Safer Promotions

Most players don’t realise the terms attached to the various bonuses, which are typically buried deep in the fine print, where it isn’t all too easy to access. That lack of transparency has been an issue, particularly where the too-good-to-be-true offer is involved.

These new rules aim to end this practice and bonus terms will now be displayed and communicated rather than being buried deep inside pages of ‘legalese’ to be interpreted later. The regulator hopes this will make promotions easier, safer and more focused on fairness than bamboozling consumers with unattainable or misleading claims.

Gambling Firms Given Time to Adjust

Operators have until December to update their promotional strategies. Although that leaves companies with fewer than eight months to comply, some have complained that the timing, just before the busy Christmas period, may contribute to operational pressure.

However, the UKGC has indicated that it is really crucial to introduce the changes around the festive season when gambling activity peaks. To explain further what licensees must do to remain compliant, an upgraded Social Responsibility Code will be introduced, which will be published alongside the Licence Conditions and Codes of Practice (LCCP).

Diverse but Conservative

As would be expected, responses among gambling operators have been varied. Some more prominent companies that have already imposed stricter bonus terms supported the move, suggesting it puts all operators on the same footing. However, more aggressive or smaller operators cautioned that the new restrictions would minimise their competitiveness.

There is also concern that specific categories of bonus promotions—most notably those that encourage multiple services under one portfolio—will become outdated. That, of course, would also impact marketing strategies, acquisition models and retention initiatives.

Nevertheless, most companies appear to cooperate, aware that consumer protection is becoming increasingly unavoidable in the current digital gambling landscape.

A Reform Agenda

These updates are not isolated—they are linked directly to the UK government’s broader agenda to modernise really antiquated gambling laws. The 2023 white paper, “High Stakes: Gambling Reform for the Digital Age,” suggested that online promotions should be subject to stricter controls and it highlighted the importance of minimising risk, promoting affordability and enhancing transparency in the gambling experience. The UKGC’s latest action unambiguously fulfils those priorities.

Further reforms are expected next year, including adjustments to stake levels on online slots and tighter restrictions on gambling advertising.

Greater Emphasis on Player Safety

With over 22 million adults gambling annually throughout the UK and online gambling now contributing to the majority of the revenue of the industry, the case for regulation has never been stronger and these recent adjustments really demonstrate an evolving emphasis on user safety and data-driven choice. They are intended to ensure that rewards are not mere marketing ploys but responsible features that enrich the experience without causing financial detriment.

Consumer organisations broadly welcomed the action, hailing the Gambling Commission for “acting where it matters.”

What Players Should Expect Moving Forward

For the typical gamer, the changes translate to less confusion, fewer hoops to jump through and more control over spending money. It also translates to being less likely to get caught off guard while cashing out the winnings of a bonus. Financial safety campaign groups, along with gambling regulators, are calling on gambling consumers to carefully peruse the new terms, even after the changes become operational.

David Prior

David Prior is the editor of Today News, responsible for the overall editorial strategy. He is an NCTJ-qualified journalist with over 20 years’ experience, and is also editor of the award-winning hyperlocal news title Altrincham Today. His LinkedIn profile is here.

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