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Artificial intelligence is transforming the way we work. From chatbots to workflow automation, AI agents are helping companies save time and boost productivity. But with new tools come new risks, and business owners need to make sure their digital security keeps up with the pace of innovation.
AI agents are powerful… and vulnerable
AI tools can process data faster than humans, automate repetitive tasks and even interact with customers 24/7. As outlined in this guide on AI agents, the potential for growth is enormous. But many AI systems rely on access to sensitive data, which makes them an attractive target for hackers. If a malicious actor gains control of your AI agent, they could steal data, manipulate responses or disrupt your operations.
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Secure your communications
Email remains the backbone of most business communication, but it is also a major target for phishing attacks. Using a secure business email solution with end-to-end encryption can keep sensitive messages safe and help prevent unauthorised access. This is especially important when AI tools are involved, since they often receive instructions or send alerts via email.
Understand AI-related cyber risks
The UK’s National Cyber Security Centre provides practical advice in its guide on AI and cyber security. It highlights the importance of protecting training data, monitoring AI outputs for manipulation, and ensuring that AI systems cannot be tricked into leaking confidential information. Business owners should review how their AI tools handle data and limit permissions to the minimum necessary.
Keep systems and software updated
Outdated apps and operating systems are a common way attackers get in. Enable automatic updates for all devices and platforms connected to your business — including those used by AI tools — to close security gaps before they can be exploited.
Educate your team
Even the best systems can be undermined if staff are not aware of the risks. Teach employees to verify unusual requests, especially if they come from AI systems that might have been compromised. Encourage them to report anything suspicious so you can act quickly.
Building a secure and innovative business
AI is here to stay, and it can give small businesses a real competitive edge. By securing communications, following cyber security guidance and training staff, business owners can enjoy the benefits of AI while keeping their data safe. Innovation and security do not have to be in conflict — the smartest businesses will make them work together.
David Prior
David Prior is the editor of Today News, responsible for the overall editorial strategy. He is an NCTJ-qualified journalist with over 20 years’ experience, and is also editor of the award-winning hyperlocal news title Altrincham Today. His LinkedIn profile is here.
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