Friday, July 18, 2025
  • About
  • Write for us
  • Contact
Today News
  • Business
  • Tech
    Real-Time AML Checks: Why Speed Matters in Compliance

    Real-Time AML Checks: Why Speed Matters in Compliance

    Will the iPhone 17 Pro Compete with Samsung’s Best Handsets?

    Will the iPhone 17 Pro Compete with Samsung’s Best Handsets?

    First-Person Filming: Mini Cameras Transform Storytelling

    First-Person Filming: Mini Cameras Transform Storytelling

    How Institutions Protect Citizens’ Personal Data

    How Institutions Protect Citizens’ Personal Data

    Microsoft Restructures Xbox and Sales Divisions Ahead of FY26: Fourth Wave of Layoffs Begins

    Microsoft Restructures Xbox and Sales Divisions Ahead of FY26: Fourth Wave of Layoffs Begins

    How to Use Chrome Developer Tools to Teach Math Logic

    How to Use Chrome Developer Tools to Teach Math Logic

    Cybersecurity

    How Software, Cybersecurity & VPNs Can Save You Money on Flights – Featuring VPNLY

    Is AI making Lewis Carroll’s Wonderland Weirder?

    Is AI making Lewis Carroll’s Wonderland Weirder?

    Gbyte Recovery

    Gbyte Recovery Review: Can It Restore Deleted iPhone Contacts?

  • Consumer
    Craving Connection: Why Food Gifting Is the New Love Language

    Craving Connection: Why Food Gifting Is the New Love Language

    How to Celebrate Milestones from Afar: The Rise of Digital Gifting in the UK

    How to Celebrate Milestones from Afar: The Rise of Digital Gifting in the UK

    How to adjust glasses at home – a step-by-step guide!

    How to adjust glasses at home – a step-by-step guide!

    Why quality toilet cubicle hardware matters

    Why quality toilet cubicle hardware matters

    Common Mistakes in KYC Identity Verification

    Common Mistakes in KYC Identity Verification

    Consumer habits

    British Furniture Market Sees Significant Changes in Consumer Preferences

    Why are high-street bookmakers declining in the UK?

    Why are high-street bookmakers declining in the UK?

    Straps for smartwatches: The Complete guide

    Straps for smartwatches: The Complete guide

    High street retailers are at a “crossroads”, says retail tycoon

    High street retailers are at a “crossroads”, says retail tycoon

  • Finance
    Everything You Need to Know About Multi-Million Loans

    Everything You Need to Know About Multi-Million Loans

    Fueling Growth: How a UK Gambling License Boosts Investor Confidence

    Fueling Growth: How a UK Gambling License Boosts Investor Confidence

    MiCA vs. GENIUS: Europe’s Crypto Surge

    MiCA vs. GENIUS: Europe’s Crypto Surge

    Why FOMO Still Drives the Crypto Crowd

    Why FOMO Still Drives the Crypto Crowd

    Understanding GBP’s Volatility Relative to EUR and USD

    Understanding GBP’s Volatility Relative to EUR and USD

    Forex

    Martingale Strategy in Forex: Theory vs. Reality in Volatile Markets

    XRP-Led Altcoin Rally Rewrites the Crypto Playbook — Here’s Why AIXA Miner Is the Smartest Passive Move You Can Make

    XRP-Led Altcoin Rally Rewrites the Crypto Playbook — Here’s Why AIXA Miner Is the Smartest Passive Move You Can Make

    Card-to-Card as P2P Payment Infrastructure for E-commerce Platforms: Faster, Safer, No Bank Account Needed

    Card-to-Card as P2P Payment Infrastructure for E-commerce Platforms: Faster, Safer, No Bank Account Needed

    How to Use Real-Time Gold Charts for Better Trading Decisions

    How to Use Real-Time Gold Charts for Better Trading Decisions

  • Environment
    Five Ocean Discoveries That Could Change How We See the World

    Five Ocean Discoveries That Could Change How We See the World

    Choosing the Right Sustainability Partner: How Eco-Efficient Tech Transforms Industry

    Choosing the Right Sustainability Partner: How Eco-Efficient Tech Transforms Industry

    Moving Abroad? Here’s What to Expect – and Why Cardboard and Plastic Waste Removal Is Essential After Unpacking

    Moving Abroad? Here’s What to Expect – and Why Cardboard and Plastic Waste Removal Is Essential After Unpacking

    How Weather Events Like Heavy Rain or Heatwaves Affect Pest Activity

    How Weather Events Like Heavy Rain or Heatwaves Affect Pest Activity

    Building a Carbon-Competitive Advantage with Sustainability and Decarbonization Consulting

    Building a Carbon-Competitive Advantage with Sustainability and Decarbonization Consulting

    The Lost Art of Orienteering: Why Map and Compass Skills Still Matter

    The Lost Art of Orienteering: Why Map and Compass Skills Still Matter

    Sustainability in Dining: Reducing Waste for a More Profitable Future

    Sustainability in Dining: Reducing Waste for a More Profitable Future

    Environmental Benefits

    What Are The Environmental Benefits Of Choosing Eco-friendly Rubbish Removal In Croydon?

    Why You Should Hire Waste collectors for efficient waste removal

    Why You Should Hire Waste collectors for efficient waste removal

  • Property
    6 Common Admin Mistakes that Property Managers Make

    6 Common Admin Mistakes that Property Managers Make

    Property Investment Strategy

    Interest Rate Hikes and How They Impact Your Property Investment Strategy

    How Local Storage Services Make Home Organisation Easy

    How Local Storage Services Make Home Organisation Easy

    Stay safe at home: The benefits of intruder alarms in St Helens

    Stay safe at home: The benefits of intruder alarms in St Helens

    Enhancing your home projects with essential hardware selection tips

    Enhancing your home projects with essential hardware selection tips

    5 Best Lifetime Mortgage Providers in the UK

    5 Best Lifetime Mortgage Providers in the UK

    Top 10 Sell House Fast Companies in the UK

    Top 10 Sell House Fast Companies in the UK

    Efficient storage solutions for stress-free home renovations

    Efficient storage solutions for stress-free home renovations

    Chelsea Residences – Exclusive Living in Dubai’s Prime Location

    Chelsea Residences – Exclusive Living in Dubai’s Prime Location

  • eCommerce
    From 1688 to shopee: the singaporean seller’s guide to paying china suppliers

    From 1688 to shopee: the singaporean seller’s guide to paying china suppliers

    The Importance of Digital Valuations for UK Ecommerce Brands

    The Importance of Digital Valuations for UK Ecommerce Brands

    Blink-and-Buy: Designing Checkouts That Convert in Under 10 Seconds

    Blink-and-Buy: Designing Checkouts That Convert in Under 10 Seconds

    High Stakes Strategies: Lessons E-commerce Entrepreneurs Can Learn from Casinos

    High Stakes Strategies: Lessons E-commerce Entrepreneurs Can Learn from Casinos

    Amazon Expert

    Amazon Expert: Key Qualifications to Look For

    Boosting Ecommerce Revenue with Smart Targeting Strategies

    Boosting Ecommerce Revenue with Smart Targeting Strategies

    Personalized Shopping: How Technology is Transforming Retail

    Personalized Shopping: How Technology is Transforming Retail

    How Can Ecommerce Businesses Learn From Entertainment Platforms?

    How Can Ecommerce Businesses Learn From Entertainment Platforms?

    Magento Web Development Company: Unlocking the Power of E-Commerce

    Magento Web Development Company: Unlocking the Power of E-Commerce

No Result
View All Result
Today News
Home Business

Four Steps to Improving Customer Relations

David Prior by David Prior
August 1, 2024
Reading Time: 3 mins read
Customer relations
374
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn

In the business world, customers are everything. A sudden turn in public opinion can have customers leaving in droves, and businesses struggling, and even failing, to bring them back. All it takes is another company offering something better to topple even a longstanding empire. 

Part of that “something better” is customer service. Your customers need to feel valued and need to see you as a source of value. They are spending their money on your brand, which means they need to believe it is worthwhile. A good way to assure them that they are in safe hands with you is to improve customer relations. 

Related posts

Payment Gateway

5 Signs of a Trustworthy Cryptocurrency Payment Gateway

July 17, 2025
450
Micro Inverters

Future-Proof Your Solar System: The Powerful Benefits of Quality Micro Inverters

July 17, 2025
664

How do you go about doing that? Start by following these steps: 

Invest in a Great Point-of-Contact Solution 

First impressions matter, and customers have very little patience. These two facts mean having a point-of-contact solution is essential to fostering and improving customer relations. If someone calls up your business or emails you, then you need to respond promptly. If you can’t easily do this on your own 100% of the time, then the next best thing is to invest in Best Reception’s outsourced customer services. 

With a virtual receptionist, you have someone on hand to take and answer customer enquiries, pass on messages, or even book appointments, helping you improve your relationship with every customer while also never missing a beat, booking, or sale. 

Start Personalisation, Now 

You may think that you’re too small of a business to offer personalisation, but that isn’t true. All you need is a customer relationship management tool to keep track of individual customers. In the beginning, this can even be done manually. For example, someone books your hair salon. You input their name, what they got, how much they paid, and personal notes so that you can serve them better again the next time. Even just remembering client names and what they got the last time can do wonders for your customer relationship. 

Provide Automated Emails 

Automated emails are so easy to set up, and so important for improving your customer relationships. These emails can cover things such as: 

  • Payment confirmation
  • Dispatch notifications
  • Booking confirmation
  • Booking reminders
  • And more

These just offer a bit more service and peace of mind to customers, and can also help you by minimising the number of times a customer needs to get in touch with you directly for confirmation. 

Be Personable and Authentic

In a world of AI and automation, it’s important to stand out with authenticity. This can go a long way towards improving your customer relations, especially when it comes to social media marketing. Small businesses can do wonders just by putting real faces on their reels and posts, and by feeling authentic and raw. The great news is that this craving for authenticity means you don’t need to blow your budget on editing or production. People-first, authenticity always, and try to develop a unique brand voice that sounds real and suits your business. All small businesses can benefit from this focus on personable authenticity, especially as it helps move customers to see you as real people, who they like and trust.

David Prior

David Prior is the editor of Today News, responsible for the overall editorial strategy. He is an NCTJ-qualified journalist with over 20 years’ experience, and is also editor of the award-winning hyperlocal news title Altrincham Today. His LinkedIn profile is here.

Previous Post

The Role of Blockchain in Improving Casino Safe Gambling Practices Exemplified by Nomini Casino

Next Post

Protecting Your Car from Rust: Expert Advice for Long-Term Storage

Related Posts

Payment Gateway
Business

5 Signs of a Trustworthy Cryptocurrency Payment Gateway

July 17, 2025
450
Micro Inverters
Business

Future-Proof Your Solar System: The Powerful Benefits of Quality Micro Inverters

July 17, 2025
664
Tourism Ecosystem
Business

From Bali to Labuan Bajo: Building Indonesia’s Medical Tourism Ecosystem

July 17, 2025
536
Holographic Projection
Business

Holographic Projection Systems: Designing Real-Time 3D Models for Mixed-Reality Automotive HUDs

July 17, 2025
439
Hydropower
Business

Hydropower or Hubris? India’s Costly Game of Catch-Up with China

July 17, 2025
444
Freelancer
Business

3 Things Every Freelancer Should Add to Their Portfolio Right Now

July 17, 2025
263
Next Post
Car cleaning

Protecting Your Car from Rust: Expert Advice for Long-Term Storage

RECOMMENDED NEWS

How OFAC Affects Credit History and Financial Transactions

How OFAC Affects Credit History and Financial Transactions

4 months ago
644
How the World Is Embracing Cannabis — And What the UK Can Learn

How the World Is Embracing Cannabis — And What the UK Can Learn

3 months ago
48
How Care Homes Are Empowering Seniors to Thrive

How Care Homes Are Empowering Seniors to Thrive

1 year ago
465
Betting Smart: How AI Elevates the Game in Online Sports Betting Security and Experience

Betting Smart: How AI Elevates the Game in Online Sports Betting Security and Experience

1 year ago
558

BROWSE BY CATEGORIES

  • Business
  • Careers
  • Charity
  • Consumer
  • Culture
  • eCommerce
  • Education
  • Energy
  • Engineering
  • Entertainment
  • Entrepreneurs
  • Environment
  • Fashion
  • Finance
  • Food & Drink
  • Gaming
  • Gardening
  • Health
  • Insurance
  • Interiors
  • Legal
  • Leisure
  • Lifestyle
  • Manufacturing
  • Marketing
  • National
  • News
  • Opinion
  • Pets
  • Politics
  • Property
  • Sales
  • Sport
  • Sports
  • Tech
  • Transport
  • Travel
  • Uncategorized

BROWSE BY TOPICS

Agency AI autosmart banking Beauty business Christmas construction cyber security data digital Digital Marketing Services ecommerce entertainmnet finance fitness Forex health inflation insurance kitchen KYND lifestyle manchester music News north overseas Personal Injury Pharmaceutical Industry property Real Estate recruitment Sir Michael Morpurgo Skincare sports technology tourism travel UK vehicles Warkworth village watch workspace yorkshire

Latest news

Everything You Need to Know About Multi-Million Loans

Everything You Need to Know About Multi-Million Loans

July 18, 2025
Fueling Growth: How a UK Gambling License Boosts Investor Confidence

Fueling Growth: How a UK Gambling License Boosts Investor Confidence

July 18, 2025
Sugar Dating in the Digital Age: Between Freedom, Expectation, and Emotional Clarity

Sugar Dating in the Digital Age: Between Freedom, Expectation, and Emotional Clarity

July 18, 2025
Northern Lights Meet Royals: Where Finnish and English Casinos Really Differ

Northern Lights Meet Royals: Where Finnish and English Casinos Really Differ

July 18, 2025
Between Fire and Ice: How Iceland is Reinventing Everyday Life

Between Fire and Ice: How Iceland is Reinventing Everyday Life

July 18, 2025
Unlocking GCSE English Success Through Skilled Tutors

Unlocking GCSE English Success Through Skilled Tutors

July 18, 2025
Real-Time AML Checks: Why Speed Matters in Compliance

Real-Time AML Checks: Why Speed Matters in Compliance

July 18, 2025
MiCA vs. GENIUS: Europe’s Crypto Surge

MiCA vs. GENIUS: Europe’s Crypto Surge

July 18, 2025
Five Ocean Discoveries That Could Change How We See the World

Five Ocean Discoveries That Could Change How We See the World

July 18, 2025
Stargazing, Street Eats & Surprise Performances: A London Night Out Like No Other

Stargazing, Street Eats & Surprise Performances: A London Night Out Like No Other

July 18, 2025

Today News

  • About
  • Write for us
  • Contact
  • Privacy Policy

@2024 Rooftree Publishing Ltd

Today News in association with Kajino.com

Sign up for our newsletter




  • Business
  • Tech
  • Consumer
  • Finance
  • Environment
  • Property
  • eCommerce

Recent News

Everything You Need to Know About Multi-Million Loans

Everything You Need to Know About Multi-Million Loans

July 18, 2025
Fueling Growth: How a UK Gambling License Boosts Investor Confidence

Fueling Growth: How a UK Gambling License Boosts Investor Confidence

July 18, 2025
No Result
View All Result
  • Home
  • Business
  • Tech
  • Consumer
  • Finance
  • Environment
  • Property
  • eCommerce
  • Write for us
  • About
  • Contact