Thursday, October 23, 2025
  • About
  • Write for us
  • Contact
Today News
  • Business
  • Tech
    Belitsoft Explains Why UK-based Companies Nearshore Bespoke .NET Development

    Belitsoft Explains Why UK-based Companies Nearshore Bespoke .NET Development

    How Smart Viewers Are Changing the Way They Watch TV

    How Smart Viewers Are Changing the Way They Watch TV

    Two people work at computers with code visible on the screen, set in an office with a focused atmosphere. One wears a striped shirt; the other has glasses.

    Unlocking Success: Why IT Support Matters for Business

    Advanced pump technology enhances sustainability in shipping

    Advanced pump technology enhances sustainability in shipping

    Bridging Data, Marketing and Research: An Interview with Raabia Riaz

    Bridging Data, Marketing and Research: An Interview with Raabia Riaz

    Mobile App Testing

    Exploring the Importance of Mobile App Testing

    AI

    The Four Steps That Make AI Systems Trustworthy (According to Federal Standards)

    How to Choose the Right Analytics Tools to Improve Your Payment Workflow

    How to Choose the Right Analytics Tools to Improve Your Payment Workflow

    Navigating the Magic of UI Animations: Unveiling the User Experience

    Navigating the Magic of UI Animations: Unveiling the User Experience

  • Consumer
    Understanding the Baby Monitor Market: What’s Driving Growth and Innovation

    Understanding the Baby Monitor Market: What’s Driving Growth and Innovation

    Craving Connection: Why Food Gifting Is the New Love Language

    Craving Connection: Why Food Gifting Is the New Love Language

    How to Celebrate Milestones from Afar: The Rise of Digital Gifting in the UK

    How to Celebrate Milestones from Afar: The Rise of Digital Gifting in the UK

    How to adjust glasses at home – a step-by-step guide!

    How to adjust glasses at home – a step-by-step guide!

    Why quality toilet cubicle hardware matters

    Why quality toilet cubicle hardware matters

    Common Mistakes in KYC Identity Verification

    Common Mistakes in KYC Identity Verification

    Consumer habits

    British Furniture Market Sees Significant Changes in Consumer Preferences

    Why are high-street bookmakers declining in the UK?

    Why are high-street bookmakers declining in the UK?

    Straps for smartwatches: The Complete guide

    Straps for smartwatches: The Complete guide

  • Finance
    The Benefits of Accepting Crypto Payments in E-Commerce

    The Benefits of Accepting Crypto Payments in E-Commerce

    Dogecoin Adoption Never Stopped Soaring

    Dogecoin Adoption Never Stopped Soaring

    Hand holding a key over a table with Euro banknotes scattered and a calculator nearby, suggesting themes of finance, investment, or real estate.

    How Brokers Can Help You Compare Loans in Denmark and Save on Interest

    MPs Continue Push For Gambling Tax Increase

    MPs Continue Push For Gambling Tax Increase

    Is Britain Ready for a Digital Pound? The Cybersecurity Battle You Haven’t Heard About

    Is Britain Ready for a Digital Pound? The Cybersecurity Battle You Haven’t Heard About

    Smartphone displaying stock graphs is on a desk with a keyboard and mouse in front of a computer monitor. The setting feels modern and tech-focused.

    FTX Unwind Continues: $1.6B Payout Signals Progress Amid Market Uncertainty

    Solana Crypto Casino: Why Speed Isn’t Just a Feature – It’s the Foundation

    Solana Crypto Casino: Why Speed Isn’t Just a Feature – It’s the Foundation

    How workplace pensions have changed in the UK

    How workplace pensions have changed in the UK

    Computer monitor, calculator, keyboard, mouse, smartphone, and wireless earbuds on a pink surface, creating a modern and tech-focused scene.

    Surprising Tools That Can Help You Manage Your Money

  • Environment
    Aerial view of London shows Thames River, bridge, and cityscape with modern and historic buildings

    Why Air Pollution Control Systems are Important

    Five Ocean Discoveries That Could Change How We See the World

    Five Ocean Discoveries That Could Change How We See the World

    Choosing the Right Sustainability Partner: How Eco-Efficient Tech Transforms Industry

    Choosing the Right Sustainability Partner: How Eco-Efficient Tech Transforms Industry

    Moving Abroad? Here’s What to Expect – and Why Cardboard and Plastic Waste Removal Is Essential After Unpacking

    Moving Abroad? Here’s What to Expect – and Why Cardboard and Plastic Waste Removal Is Essential After Unpacking

    How Weather Events Like Heavy Rain or Heatwaves Affect Pest Activity

    How Weather Events Like Heavy Rain or Heatwaves Affect Pest Activity

    Building a Carbon-Competitive Advantage with Sustainability and Decarbonization Consulting

    Building a Carbon-Competitive Advantage with Sustainability and Decarbonization Consulting

    The Lost Art of Orienteering: Why Map and Compass Skills Still Matter

    The Lost Art of Orienteering: Why Map and Compass Skills Still Matter

    Sustainability in Dining: Reducing Waste for a More Profitable Future

    Sustainability in Dining: Reducing Waste for a More Profitable Future

    Environmental Benefits

    What Are The Environmental Benefits Of Choosing Eco-friendly Rubbish Removal In Croydon?

  • Property
    Septic Tank Emptying: How Often Is It Really Needed?

    Septic Tank Emptying: How Often Is It Really Needed?

    urban design

    Good Urban Design is not a Luxury; it is a Necessity

    Hand holds a keychain with a house-shaped pendant and keys, symbolizing home ownership. The background shows a blurred, warmly lit interior.

    The Importance of Getting the Best Deals for Your Home

    From Classic to Contemporary: A Guide to Your Home’s Door Options

    From Classic to Contemporary: A Guide to Your Home’s Door Options

    Orange and white Mediterranean buildings with blue railings under a clear sky in Limassol, Cyprus. The bright colors and sunny day evoke a cheerful, tranquil vibe.

    Modern vs Traditional: The Range of Houses for Sale in Limassol

    Real Estate in Dubai

    Real Estate in Dubai: Strategic Investment Insights for 2025

    Safe asbestos management for homeowners

    Safe asbestos management for homeowners

    Angular, metal sheet wall with diamond patterns behind a dark railing, conveying an industrial feel. The texture is reflective and geometric.

    7 Design Concepts That Use Decorative Metal Sheets

    Worker repairs a red-tiled roof, balancing on scaffolding. They wear protective gear under a clear blue sky, conveying focus and diligence.

    The Complete Guide to Roof Repairs: What Every UK Property Owner Needs to Know in 2025

  • eCommerce
    The Live Shopping Market has Surged to $32bn

    The Live Shopping Market has Surged to $32bn

    Winning PPC Strategies for E-Commerce Brands

    Winning PPC Strategies for E-Commerce Brands

    SEO Agencies

    How To Audit Your Ecommerce Site Structure SEO? A complete Step-by-step Guide for Beginners

    Ecommerce Platform

    What Makes a Global Ecommerce Platform User-Friendly

    From 1688 to shopee: the singaporean seller’s guide to paying china suppliers

    From 1688 to shopee: the singaporean seller’s guide to paying china suppliers

    The Importance of Digital Valuations for UK Ecommerce Brands

    The Importance of Digital Valuations for UK Ecommerce Brands

    Blink-and-Buy: Designing Checkouts That Convert in Under 10 Seconds

    Blink-and-Buy: Designing Checkouts That Convert in Under 10 Seconds

    High Stakes Strategies: Lessons E-commerce Entrepreneurs Can Learn from Casinos

    High Stakes Strategies: Lessons E-commerce Entrepreneurs Can Learn from Casinos

    Amazon Expert

    Amazon Expert: Key Qualifications to Look For

No Result
View All Result
Today News
Home Business

Four Steps to Improving Customer Relations

David Prior by David Prior
August 1, 2024
Reading Time: 3 mins read
Customer relations
374
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn

In the business world, customers are everything. A sudden turn in public opinion can have customers leaving in droves, and businesses struggling, and even failing, to bring them back. All it takes is another company offering something better to topple even a longstanding empire. 

Part of that “something better” is customer service. Your customers need to feel valued and need to see you as a source of value. They are spending their money on your brand, which means they need to believe it is worthwhile. A good way to assure them that they are in safe hands with you is to improve customer relations. 

Related posts

The Ultimate Instagram Followers Growth Checklist for Creators & Small Brands

The Ultimate Instagram Followers Growth Checklist for Creators & Small Brands

October 22, 2025
264
The Ultimate Guide to Modern Packaging Design Trends in 2025

The Ultimate Guide to Modern Packaging Design Trends in 2025

October 22, 2025
438

How do you go about doing that? Start by following these steps: 

Invest in a Great Point-of-Contact Solution 

First impressions matter, and customers have very little patience. These two facts mean having a point-of-contact solution is essential to fostering and improving customer relations. If someone calls up your business or emails you, then you need to respond promptly. If you can’t easily do this on your own 100% of the time, then the next best thing is to invest in Best Reception’s outsourced customer services. 

With a virtual receptionist, you have someone on hand to take and answer customer enquiries, pass on messages, or even book appointments, helping you improve your relationship with every customer while also never missing a beat, booking, or sale. 

Start Personalisation, Now 

You may think that you’re too small of a business to offer personalisation, but that isn’t true. All you need is a customer relationship management tool to keep track of individual customers. In the beginning, this can even be done manually. For example, someone books your hair salon. You input their name, what they got, how much they paid, and personal notes so that you can serve them better again the next time. Even just remembering client names and what they got the last time can do wonders for your customer relationship. 

Provide Automated Emails 

Automated emails are so easy to set up, and so important for improving your customer relationships. These emails can cover things such as: 

  • Payment confirmation
  • Dispatch notifications
  • Booking confirmation
  • Booking reminders
  • And more

These just offer a bit more service and peace of mind to customers, and can also help you by minimising the number of times a customer needs to get in touch with you directly for confirmation. 

Be Personable and Authentic

In a world of AI and automation, it’s important to stand out with authenticity. This can go a long way towards improving your customer relations, especially when it comes to social media marketing. Small businesses can do wonders just by putting real faces on their reels and posts, and by feeling authentic and raw. The great news is that this craving for authenticity means you don’t need to blow your budget on editing or production. People-first, authenticity always, and try to develop a unique brand voice that sounds real and suits your business. All small businesses can benefit from this focus on personable authenticity, especially as it helps move customers to see you as real people, who they like and trust.

David Prior

David Prior is the editor of Today News, responsible for the overall editorial strategy. He is an NCTJ-qualified journalist with over 20 years’ experience, and is also editor of the award-winning hyperlocal news title Altrincham Today. His LinkedIn profile is here.

Previous Post

The Role of Blockchain in Improving Casino Safe Gambling Practices Exemplified by Nomini Casino

Next Post

Protecting Your Car from Rust: Expert Advice for Long-Term Storage

Related Posts

The Ultimate Instagram Followers Growth Checklist for Creators & Small Brands
Business

The Ultimate Instagram Followers Growth Checklist for Creators & Small Brands

October 22, 2025
264
The Ultimate Guide to Modern Packaging Design Trends in 2025
Business

The Ultimate Guide to Modern Packaging Design Trends in 2025

October 22, 2025
438
Berkshire Hathaway Ends Its 15-Year Ride with BYD
Business

Berkshire Hathaway Ends Its 15-Year Ride with BYD

October 22, 2025
411
lead
Business

How to Build Better Lead Magnets Using PDFs

October 22, 2025
479
The Rise of Online Yes or No Tarot Readings: Fast Answers in a Digital World
Business

The Rise of Online Yes or No Tarot Readings: Fast Answers in a Digital World

October 22, 2025
9
Banana Pro
Business

The Fastest Solana Bot: How Banana Pro Became the Platform Every Trader Is Watching

October 21, 2025
541
Next Post
Car cleaning

Protecting Your Car from Rust: Expert Advice for Long-Term Storage

RECOMMENDED NEWS

Trends in Digital Entertainment: What Businesses Should Know

Trends in Digital Entertainment: What Businesses Should Know

1 year ago
482
Unlocking Elegance and Durability: The Allure of Aluminium Entrance Doors

Unlocking Elegance and Durability: The Allure of Aluminium Entrance Doors

2 years ago
24
What Pro Gamblers Don’t Tell You: The Hidden Lessons Behind Their Strategy

What Pro Gamblers Don’t Tell You: The Hidden Lessons Behind Their Strategy

6 months ago
492
What is the average cost of Rejuvenation?

What is the average cost of Rejuvenation?

2 years ago
555

BROWSE BY CATEGORIES

  • Business
  • Careers
  • Charity
  • Consumer
  • Culture
  • eCommerce
  • Education
  • Energy
  • Engineering
  • Entertainment
  • Entrepreneurs
  • Environment
  • Fashion
  • Finance
  • Food & Drink
  • Gaming
  • Gardening
  • Health
  • Insurance
  • Interiors
  • Legal
  • Leisure
  • Lifestyle
  • Manufacturing
  • Marketing
  • National
  • News
  • Opinion
  • Pets
  • Politics
  • Property
  • Sales
  • Sport
  • Sports
  • Tech
  • Transport
  • Travel
  • Uncategorized

BROWSE BY TOPICS

AI banking Beauty BMW Spoilers business Christmas construction cyber security data Die Cut Sticker digital Digital Marketing Services Disability Claim ecommerce finance fitness Forex health Hydrogen Water inflation Instagram Story insurance kitchen KYND lifestyle manchester music News overseas Patch Management Personal Injury Pharmaceutical Industry Prom property Real Estate recruitment Skincare Solicitor sports technology tourism travel UK vehicles yorkshire

Latest news

Travel Agencies

How Travel Agencies in the UK Can Help You Plan Your Trip

October 22, 2025
Belitsoft Explains Why UK-based Companies Nearshore Bespoke .NET Development

Belitsoft Explains Why UK-based Companies Nearshore Bespoke .NET Development

October 22, 2025
The Ultimate Instagram Followers Growth Checklist for Creators & Small Brands

The Ultimate Instagram Followers Growth Checklist for Creators & Small Brands

October 22, 2025
The Ultimate Guide to Modern Packaging Design Trends in 2025

The Ultimate Guide to Modern Packaging Design Trends in 2025

October 22, 2025
Person playing a video game on a laptop with a colorful backlit keyboard. The screen shows a vibrant outdoor scene. Wires are plugged in, and they wear colorful headphones.

The Environmental Cost of Online Gaming and How the Industry Can Do Better

October 22, 2025
Row of brightly lit slot machines in a casino emits neon lights in red, blue, and orange tones, creating an exciting and lively atmosphere.

Popular Games and Betting Options on Taiwanese Online Gambling Sites

October 22, 2025
Berkshire Hathaway Ends Its 15-Year Ride with BYD

Berkshire Hathaway Ends Its 15-Year Ride with BYD

October 22, 2025
"No Smoking" sign is mounted on a textured white wall. The black sign features a red circle with a diagonal line over a cigarette graphic, conveying prohibition.

Smoke-Free Into the Future: Methods, Differences, and the Rise of Vaping

October 22, 2025
lead

How to Build Better Lead Magnets Using PDFs

October 22, 2025
Top Benefits of Fleet Vehicle Tracking for Businesses in 2025

Top Benefits of Fleet Vehicle Tracking for Businesses in 2025

October 22, 2025

Today News

  • About
  • Write for us
  • Contact
  • Privacy Policy

@2024 Rooftree Publishing Ltd

Today News in association with Kajino.com

Sign up for our newsletter




  • Business
  • Tech
  • Consumer
  • Finance
  • Environment
  • Property
  • eCommerce

Recent News

Travel Agencies

How Travel Agencies in the UK Can Help You Plan Your Trip

October 22, 2025
Belitsoft Explains Why UK-based Companies Nearshore Bespoke .NET Development

Belitsoft Explains Why UK-based Companies Nearshore Bespoke .NET Development

October 22, 2025
No Result
View All Result
  • Home
  • Business
  • Tech
  • Consumer
  • Finance
  • Environment
  • Property
  • eCommerce
  • Write for us
  • About
  • Contact