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The rise of Airbnb has made the hospitality trade more accessible than ever and has provided fantastic deals for travellers too.
So, if you’re looking for an investment opportunity to make yourself a little extra profit, these types of temporary rental situations could be the way to go.
Alternatively, if you’ve a talent for hospitality and want to welcome travellers from around the world with sterling service, a B&B could be a chance to realise your dreams and run your own business.
If you’re ready to be the host with the most five-star TripAdvisor ratings, these are just a few tips to make your accommodation a success.
1. Comfort is key
Your accommodation should be aesthetically pleasing, and the premises should live up to the photos.
Comfort is important too, whether your travellers just want a place to rest their head or a resort-worthy pad to kick back and relax, and a nice cosy bed is a good place to start.
Everyone has unique preferences when it comes to the types of mattresses they’re comfortable on, but Archer’s Sleep Centre can advise you on the best picks for a one size fits all that will keep your guests as happy as possible.
2. Be a welcoming host
Whether you’re renting a property via Airbnb to a single set of travellers or welcoming a multitude of guests to your venue, polite hosting goes a long way.
Your guests will appreciate a stocking of basic amenities, even if it’s just hotel minis – kitchen supplies such as tea, coffee and long-life milk as well as rudimentary toiletries will make the stay that little bit more enjoyable. Meanwhile, whatever your setup, providing local maps and travel tips to out of towners can be a welcome aid for those finding their feet in a new location.
It’s also a good idea to make yourself available to your travellers – offer them a contact number, whether or not you’re present on site. It means they can contact you if there are any concerns, and will help your guests feel more secure.
3. Be specific
Be clear on what your guests can expect from your service from the beginning.
For example, what is included in the ‘breakfast’ portion of your bed and breakfast? This type of information ideally should be on your B&B website if you have one so that guests can make the decision before booking.
Equally, be honest with them about location. No one likes arriving at their accommodation with the expectation of being ten minutes out of town, only to find out that that translates to a ten-minute bus journey that visitors can only catch once every hour.
Be clear about your expectations too – if your property is located in a residential area, your neighbours will expect respectful house guests who will keep the noise to a minimum.
Ready to kickstart a career as a hotelier? These are just a handful of tips to prime your offering.
Are you an AirBnb host or hospitality pro with advice of your own to share to those starting out? Give us your words of wisdom in the comments below.
