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Small Business Debt Recovery Guide for SME Owners

David Prior by David Prior
November 29, 2023
Reading Time: 5 mins read
Small Business Debt Recovery Guide for SME Owners
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Small Business Debt Recovery is on the increase in the UK. Late payments are increasing and businesses are closing at record levels.

If you are a small business owner struggling with reduced cash flow, you need to know that you’re not alone. Many small and medium-sized enterprises (SMEs) face financial challenges, which can lead to unpaid debts.

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As a result, these businesses suffer from cash flow issues and struggle to stay afloat. If you are in this situation, it’s crucial to have a debt recovery plan in place. 

In this expert guide, we will discuss everything you need to know about small business debt recovery, including tips and strategies to help you navigate the process successfully.

From a client not paying invoice through to overdue credit accounts, this guide will help any Small Business and SME.

Understanding Small Business Debt Recovery

Before diving into the steps for debt recovery, it’s essential to understand what it means for a small business. Debt recovery is the process of collecting payments from customers who have failed to pay their invoices or debts on time.

Small business debt recovery is different from that of large corporations. Unlike bigger companies, SMEs usually don’t have a dedicated team or resources solely focused on debt collection. As an SME owner, you may have several other responsibilities and limited staff, making it challenging to prioritise debt recovery.

Moreover, small businesses tend to have smaller profit margins, making debt recovery even more critical. Every unpaid invoice or debt has a significant impact on the company’s cash flow and can affect its operations.

Debt Recovery for Small Businesses: Steps to Follow

Now that you understand why debt recovery is crucial for SMEs, let’s take a look at the steps you should follow to recover debts successfully.

1. Have a Clear Payment Policy in Place

The first step to avoiding debt recovery issues is to have a clear payment policy in place. Your customers should know exactly when their payments are due, the acceptable methods of payment, and any consequences for late or missed payments.

Having a clear payment policy sets expectations from the beginning and can serve as evidence if you need to take legal action for debt recovery.

2. Send Reminders and Follow-Ups

Sometimes, customers may forget about their due payments or simply delay them for various reasons. Sending reminders and following up with them can be an effective way to get paid on time.

Automated reminder emails or phone calls can save you time and effort while ensuring that your clients are aware of their outstanding payments. Be sure to keep records of all communication with customers regarding their debts.

3. Offer Payment Plans

In some cases, clients may struggle to pay the full amount owed at once. In such situations, consider offering payment plans or instalment options. This can make it easier for customers to pay off their debts while also avoiding any cash flow issues for your business.

4. Consider Debt Recovery Action

If all attempts at recovering the debt fail, you may have to consider working with a Small Business Debt Recovery expert. Stand out names for Small Business Debt Recovery include Federal Management and Frontline Collections.

Tips for Successful Small Business Debt Recovery

Apart from following the steps mentioned above, here are some additional tips that can help you recover debts successfully:

  • Keep accurate records of all transactions and communications with customers.
  • Be proactive in addressing late payments. The longer you wait, the harder it may be to recover the debt.
  • Offer discounts for early or on-time payments to encourage customers to pay promptly.
  • Consider hiring a debt recovery specialist who can handle the process on your behalf, freeing up your time and resources.

Small Business Debt Collection success

Small business debt recovery may seem like a daunting timely task, but it’s essential to take prompt action to avoid any long-term financial consequences.

By having a clear payment policy in place, sending reminders and following up with customers, offering payment plans, and considering legal action if necessary, you can successfully recover debts owed to your business.

Remember to stay organised, proactive and seek professional help if needed to ensure the financial stability of your SME.  So, don’t wait any longer – start implementing these strategies today and get on top of your debt recovery process.

Trusted Small business Debt Recovery solutions

The UK is awash with various debt recovery agencies of all shapes and sizes. Always judge a service on what has been done, not false promises.

For Small Business Debt Recovery from Businesses (B2B) Federal Management is regarded as the top solution by business professionals. 

Formed in 2004, Federal Management recovers millions of pounds every year for businesses in a professional manner. Their services are low fixed fee and it really will pay to work with these top professionals.

For Debt Recovery from private individuals, Frontline Collections are the stand out name. They recover debts on behalf of an array of sectors from Small Businesses through to Private schools and vets. 

Frontline Collections have also made history being given a Gold Supplier status by the Independent Schools Association for Private School Fees Debt recovery.

Both these Professional Agencies are regulated by the FInancial Conduct Authority and are members of the Credit Services Association.

Taking Legal action to recover a Small Business debt

This option can be very costly and it is essential you seek guidance. Court fees and Legal fees can run into the thousands. 

The court fee for instance for a debt over £10,000 is 5% of the claimed amount. It is very wise to consider this option especially when a professional debt recovery agency can do this for you.

If you are considering legal action to collect a company debt. Speak to a solicitor for a pre-action assessment. 

Simply because you obtain a County Court Judgment, it does not guarantee payment. You may well still need the services of a Small Business Debt Recovery Expert to help you enforce payment.

David Prior

David Prior is the editor of Today News, responsible for the overall editorial strategy. He is an NCTJ-qualified journalist with over 20 years’ experience, and is also editor of the award-winning hyperlocal news title Altrincham Today. His LinkedIn profile is here.

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