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Security in SaaS: Issues and Best Practices

Today News by Today News
May 4, 2022
Reading Time: 5 mins read
Security in SaaS: Issues and Best Practices
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SaaS is playing an ever-growing role in modern business. By making software available as a service, companies can reduce costs, improve efficiency, and gain a competitive edge. In addition, SaaS solutions can be quickly implemented and are scalable, making them perfect for businesses of all sizes.

However, efficiency, cost reduction and all the pros comes with a price – cyber security. When you put your data in the cloud, you are entrusting it to a third-party. This means that you need to be sure that your provider has adequate security measures in place to protect your data.

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In this article, we will take a look at some of the key considerations for ensuring the security of your SaaS business.

SaaS applications are becoming increasingly popular due to their flexibility, scalability and low cost. However, SaaS security is often an afterthought, and many SaaS providers do not take the necessary steps to secure their applications. In this blog post, we will discuss the role of security in SaaS applications, the issues that SaaS providers face, and best practices for securing SaaS applications. We will also discuss the role of SaaS pen testing in security and how it can help you identify vulnerabilities in your application.

What is the meaning of SaaS security?

SaaS security refers to the security of SaaS applications and the data that they store, process and transmit. SaaS providers have a responsibility to their customers to ensure that their applications are secure and that their data is protected from unauthorised access.

SaaS security is the security of software as a service. This can include ensuring that the software is properly protected against unauthorized access, that it is functioning as intended, and that only authorized users are able to access it.

What are the examples of SaaS?

The most popular SaaS applications are

  • Salesforce: A CRM application
  • G Suite: A suite of productivity applications
  • Office 365: A suite of productivity applications
  • Dropbox: A file sharing and storage application

What are the security issues that SaaS providers face?

SaaS providers face a number of security challenges, including:

1. Security issues stemming from the use of shared infrastructure

2. Insecure data storage

3. Lack of visibility into user activity

4. Insufficient security controls

5. Poor authentication and authorization mechanisms

6. Limited ability to detect and respond to threats

The above list is not complete, many of the underlying SaaS security threats relate from OWASP Top 10 web application and API risks. 

SaaS security best practices checklist

When it comes to SaaS security, there are a number of best practices that SaaS providers should follow. These include:

Multi-factor Authentication

Requiring users to provide more than one piece of authentication information before they can access the application is a best practice for securing SaaS applications.

Secure Remote Access

Securing remote access to the application is critical, and SaaS providers should use strong authentication methods such as two-factor authentication to ensure that only authorised users can access the application.

Data Encryption

SaaS providers should encrypt all data that is stored in the application, both at rest and in transit.

Penetration Testing

Penetration testing is a critical part of securing SaaS applications. Penetration tests can help you identify vulnerabilities in your application, such as unpatched flaws or weak authentication mechanisms. They can also help you assess the effectiveness of your security controls and procedures. When performed regularly, penetration testing can help you to continuously improve the security of your SaaS application.

Application Security

SaaS providers should secure their applications against vulnerabilities, such as SQL injection attacks. They should also perform regular security assessments, such as penetration tests, to identify any weaknesses in their security posture.

Privilege separation

SaaS providers should limit the privileges of users and ensure that users only have access to the data and functionality that they need to perform their job.

Data loss prevention

SaaS providers should use tools such as data leakage prevention (DLP) to prevent sensitive data from being leaked outside of the organisation.

Patch management

SaaS providers should ensure that their applications are up-to-date and patched against the latest security vulnerabilities.

Authentication and Authorisation

Verify that the application is using strong authentication methods, such as two-factor authentication, and verify that the authorisation mechanisms are properly implemented.

Cross-Site Scripting (XSS)

Test for XSS vulnerabilities by submitting malicious input to the application.

What is the role of pen testing in SaaS security?

Pen testing can play a valuable role in SaaS security by helping you identify vulnerabilities in your application. Pen tests can be used to test for a variety of vulnerabilities, including SQL injection flaws and cross-site scripting flaws. By identifying these vulnerabilities, you can take steps to mitigate them and improve the security of your application.

Conclusion

SaaS security is an important consideration for any SaaS provider. By understanding the role of security in SaaS, the issues that SaaS providers face, and best practices for securing SaaS applications, you can take steps to protect your application and data. Pen testing can also play a valuable role in SaaS security, by helping you identify vulnerabilities in your application. By taking proper steps, you can help to ensure that your SaaS application is secure and protected from unauthorised access.

Author: Harman Singh is a founder of Altrincham based cyber security services company, Cyphere. He is a security professional with more than 10 years of consulting experience across private and public sector organisations. His day job involves serving his consulting business customers at Cyphere to reduce their security concerns. Cyphere’s primary expertise lies in technical risk assessments across traditional networks and cloud computing threat landscapes. Besides delivering pen testing, he has also delivered talks and trainings at Black Hat and regional conferences. His favourite security topics are Active Directory, Azure & Networks.

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